Business Solutions

Software Installation and Support

We offer the following services:

1. Remote support - Using a VPN and remote desktop so we can diagnose and correct majority of problems remotely.
2. Telephone support - diagnosing then instructing the user on how to fix the problem.
3. Site/office visits - Involves a site visit to diagnose and rectify problem.
4. We specialize in desktop installation and support, Windows XP/7/8.1/10 also all versions of Microsoft Office 2003/2007/2010/2013/2016/365.
5. Server installation and support for Microsoft Windows 2008/2012/2016/2019 Server and Microsoft Exchange 2010/2013/2016.
6. We can supply any software such as Windows 10 and Office 2016/365 at very competitive rates.
7. We offer monthly, yearly and pay as you go IT services.

Hardware Installation, Support and Repairs

We offer the following services:

1. Remote support - Using a VPN and remote desktop to diagnose the problem.
2. Telephone support - diagnosing the problem from information provided to us from the user.
3. Site/office visits - Involves a site visit to diagnose and rectify hardware problem which is the more common option.
4. When the problem is diagnosed we provide costing for the repair and or replacement part and labour etc.
5. Server and Desktop Health check/Servicing.
6. We can supply all hardware such as Servers, WIFI equipment, PCs, Laptops all at competitive prices.

Network Installation and Support

We offer the following services:

1. We can install full networks wired or WIFI and supply all required equipment, servers, PCs, routers and set you up with an ISP (internet Service Provider).
2. Remote Support for your WIFI access points, router, hardware firewall.
3. Telephone Support - diagnosing the problem from information provided to us by the user.
4. Site/Office Visits - Involves a site visit to diagnose and rectify the problem.
5. When the problem is diagnosed we provide costing for the repair and or replacement part and labour etc.

Business Services

We offer the following services:

1. We are able to advise you on backing up your essential data such as e-mail, documents etc.
2. We are able to offer an online backup solution where a copy of your data is stored on our server. In the event of an emergency we can restore your data to a PC or server of your choice.
3. We are able to review your backup procedures and security policy or create one for you.
4. We can recover data from failed, deleted and formatted hard drives.
5. Data destruction - we guarantee 100% to destroy all data on your old PCs ready for disposal or resale.
6. Office Installation - this is the complete solution. Moving offices or setting up an office for the 1st time? we can set you up with everything you need to get started, i.e. Internet connection, PCs, Servers, Network and anything else you require.
7. Virus scanner and Ad ware removal and recommended software.
8. Software and Hardware Audit to document all your software and hardware.
9. VPN (Virtual Private Network) - this allows you to link multiple sites i.e work from home or a hotel and access files from your office securely.
10. Managed domain services i.e. Purchasing of a domain, configuration and website and email hosting.

Consultancy Services

We are able to do a complete IT review of your IT systems and advise you on a more streamlined setup, upgrade equipment, software, Voice Over IP etc. When the problem is diagnosed we provide costing for the repair and or replacement parts and labour etc.

Telecommunications and Cabling

We have an approved partner for all telephone systems, cabling who specialize in VOIP (Voice Over IP) installations who can supply, install and support telephone systems for small - large businesses. Please call for further info.